Description: Freshworks Inc., a software development company, provides software-as-a-service products worldwide. It offers Freshworks Customer Service Suite, which provides automated, personalized self-service on various channels, including web, chat, mobile messaging, email, and social; Freshdesk, a ticketing-centric customer service solution; Freshsuccess, a customer success solution; and Freshchat that provides agents with a modern conversational experience to proactively engage customers across digital messaging channels. The company also provides Freshsales, an advanced and user-friendly sales automation solution; Freshmarketer, a marketing automation solution for businesses to redefine their marketing strategies; Freshsales Suite, which offers businesses a unified platform that facilitates cohesive engagement and detailed tracking of customers throughout their entire buying journey; Freshservice that offers virtual agents to help employees resolve issues, make requests, and answer questions without contacting the service desk; and Freshservice for Business Teams, which provides a unified employee service experience while ensuring the secure separation of departmental data. In addition, it offers Freshping to monitor website's availability and get multichannel alerts if the website goes down; Freshstatus, which allows businesses to create a custom branded website status page for internal or external viewing to communicate website uptime and availability; and Freshsurvey to measure net promoter scores and other satisfaction metrics directly within Freshworks products. The company was formerly known as Freshdesk Inc. and changed its name to Freshworks Inc. in June 2017. Freshworks Inc. was incorporated in 2010 and is headquartered in San Mateo, California.
Home Page: www.freshworks.com
2950 South Delaware Street
San Mateo,
CA
94403
United States
Phone:
650 513 0514
Officers
| Name | Title |
|---|---|
| Mr. Rathna Girish Mathrubootham | Co-Founder & Executive Chairman |
| Mr. Dennis M. Woodside J.D. | CEO, President & Director |
| Mr. Tyler R. Sloat CPA | CFO & COO |
| Ms. Mika Yamamoto | Chief Customer & Marketing Officer |
| Mr. Srinivasagopalan Ramamurthy | Advisor |
| Ms. Philippa Lawrence | Chief Accounting Officer & Principal Accounting Officer |
| Mr. Murali Swaminathan | Chief Technology Officer |
| Mr. Prasad Ramakrishnan | Chief Information Officer & SVP of IT |
| Mr. Joon Huh | Vice President of Finance, Investor Relations & Treasury |
| Ms. Pamela A. Sergeeff Esq. | Chief Legal Officer & General Counsel |
Exchange: F
Country: DE : Germany
Currency: Euro (€)
| GIC Sector: | Information Technology |
|---|---|
| GIC Group: | Software & Services |
| GIC Industry: | Software |
| GIC Sub-Industry: | Application Software |
| Forward PE: | 29.4118 |
|---|---|
| Trailing PE: | 0 |
| Price-to-Book MRQ: | 4.2367 |
| Price-to-Sales TTM: | 6.7578 |
| IPO Date: | |
| Fiscal Year End: | December |
| Full Time Employees: | 4900 |