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Harte-Hanks, Inc.(HHS)

Description: Harte Hanks, Inc. operates as a customer experience company in the United States and internationally. It operates through three segments: Marketing Services, Customer Care, and Fulfillment & Logistics Services. The company provides customer relationship management strategic services, including experience mapping, acquisition/winback initiatives, up-sell/cross-sell efforts, and retention, loyalty, and advocacy programs; audience identification and prioritization, predictive modeling, and data strategy services; data hygiene and cleansing services; print, broadcast, direct mail, website, app, display, social, mobile, search engine marketing, and voice services; and Website and app development, e-commerce enablement, database building and management, platform architecture creation, and marketing automation technology services. It also offers contact center solutions, such as customer service comprising product information requests, product features descriptions, activating customer accounts, resolving complaints, cross-selling/up-selling, billing inquiries, address changes, claims, ordering/reservations, prequalification and warranty management, and health information and sales information; social media support consisting of respond to customer inquiries, product feature descriptions, and complaint resolution; and technical support, including handling inquiries regarding hardware, software, communications services and equipment, and Internet access technology and portal usage. In addition, the company provides product and mail fulfillment solutions, such as printing on demand, managing product recalls, and distributing literature and promotional products; third-party logistics and freight optimization services; and full-service direct mail services. It primarily serves B2B, consumer brand, financial services, retail, and healthcare vertical markets. Harte Hanks, Inc. was founded in 1923 and is headquartered in Austin, Texas.


Keywords: E Commerce Printing Supply Chain Management CRM Customer Relationship Management Search Engine Communications Services Business Process Data Collection Voice Services Search Engine Marketing Promotional Products Contact Center Solutions Warranty Management Product Marketing

Home Page: www.hartehanks.com

HHS Technical Analysis

2 Executive Drive
Chelmsford, MA 01824
United States
Phone: 512 434 1100


Officers

Name Title
Mr. Brian M. Linscott CEO & Director
Ms. Laurilee Kearnes Chief Financial Officer
Mr. Robert T. Wyman Gen. Counsel
Mr. Elliott Peterson Chief Technology Officer
Mr. Don Aicklen Sr. VP of Sales & Marketing
Ms. Nina Hall VP of People & HR
Mr. Bob Kuhl Managing Director of Direct Marketing
Mr. Brent Bush Sr. VP & Group Managing Director
Mr. Ben Chacko Managing Director of Customer Care
Ms. Joyce Karel Chief Commercial Officer

Exchange: NASDAQ

Country: US

Currency: US Dollar ($)

GIC Sector: Communication Services
GIC Group: Media & Entertainment
GIC Industry: Media
GIC Sub-Industry: Advertising
Forward PE: 6.2578
Trailing PE: 6.4688
Price-to-Book MRQ: 0
Price-to-Sales TTM: 0.4348
IPO Date: 1993-11-04
Fiscal Year End: December
Full Time Employees: 2500
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