One to One Contacts Public Company Limited(OTO)

Description: One to One Contacts Public Company Limited primarily provides customer contact center services in Thailand and Cambodia. The company operates through two segments, Outsourced Contact Center Services and System Maintenance, and Turnkey Total Solutions. It offers outsourced contact center services; designs, develops, and installs turnkey total solutions; turnkey solutions, including solution design and integration, software application development, project management, and maintenance services; and contact center system and equipment rental services, as well as engages in the telemarketing management of products and services primary for financial and insurance services. The company also provides training, preparation, and program enhancement services for staff development in various levels for contact center service operations. In addition, it offers outsourced customer service representative services comprising management and recruitment of customer relation staff, including selection, training, monitoring, and quality control to maintain the standard of services; and personnel replacement and staff welfares. Further, the company offers hosted contact center system solutions; and business process, customer service, and marketing and sales outsourcing services, as well as robotic process automation services. The company was founded in 2000 and is based in Nonthaburi, Thailand.

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Keywords: Project Management Information Technology Management Outsourcing Insurance Services Business Process International Business Telecommuting Equipment Rental Services Banking Bpo Services Turnkey Software Application Development Outsourced Contact Center Services

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Home Page: www.onetoonecontacts.com

99/9, Moo 4, Software Park Building
Nonthaburi, 11120
Thailand
Phone: 66 2 685 0000

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Officers

Exchange: BK

Country: TH

Currency: Thai baht (฿)