Description: TTEC Holdings, Inc. operates as a customer experience (CX) company that designs, builds, and operates technology-enabled customer experiences across digital and live interaction channels. It operates through two segments, TTEC Digital and TTEC Engage. The TTEC Digital segment provides CX technologies for contact center as a service, customer relationship management, and artificial intelligence (AI) and analytics; creates and implements strategic CX transformation roadmaps; sells, operates, and provides managed services for cloud platforms and premise based CX technologies; creates proprietary IP to support industry specific and custom client needs; and offers CX consulting services. The TTEC Engage segment provides digitally enabled CX operational and managed services; delivers data-driven omnichannel customer care, customer acquisition, growth and retention services, tech support, trust and safety, and back-office solutions; and offers solutions for AI operations, including data annotation and labeling. It serves clients in the healthcare, automotive, government, financial services, communication, technology, travel, logistics, media and entertainment, e-tail/retail, and transportation industries with operations in the United States, Australia, Belgium, Brazil, Bulgaria, Canada, Colombia, Costa Rica, Germany, Greece, India, Ireland, Mexico, the Netherlands, New Zealand, the Philippines, Poland, South Africa, Thailand, and the United Kingdom. The company was formerly known as TeleTech Holdings, Inc. and changed its name to TTEC Holdings, Inc. in January 2018. TTEC Holdings, Inc. was founded in 1982 and is headquartered in Greenwood Village, Colorado.
Home Page: www.ttec.com
6312 South Fiddler's Green Circle
Greenwood Village,
CO
80111
United States
Phone:
303 397 8100
Officers
| Name | Title |
|---|---|
| Mr. Kenneth D. Tuchman | Founder, Chairman & CEO |
| Ms. Michelle R. Swanback | President & CEO of TTEC Engage |
| Mr. Francois Bourret CFA | Senior VP, Global Controller & Chief Accounting Officer |
| Ms. Margaret B. McLean J.D. | General Counsel & Chief Risk Officer |
| Mr. David J. Seybold | Chief Executive Officer of TTEC Digital |
| Mr. Kenneth R. Wagers III | Chief Financial Officer |
| Mr. Rob Dravenstott | Chief Information Officer |
| Mr. Paul Miller | Head of Investor Relations, Senior VP & Treasurer |
| Mr. Nick Cerise | Chief Marketing Officer |
| Ms. Laura L. Butler | Chief People Officer |
Exchange: F
Country: DE : Germany
Currency: Euro (€)
| GIC Sector: | Information Technology |
|---|---|
| GIC Group: | Software & Services |
| GIC Industry: | IT Services |
| GIC Sub-Industry: | IT Consulting & Other Services |
| Forward PE: | 4.5977 |
|---|---|
| Trailing PE: | 0 |
| Price-to-Book MRQ: | 0.8745 |
| Price-to-Sales TTM: | 0.1032 |
| IPO Date: | |
| Fiscal Year End: | December |
| Full Time Employees: | 51600 |